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Success Stories:GEICO Transforms Customer Engagement in the Cloud

The Challenge

GEICO is one of the biggest online insurance providers, but it wants to constantly enhance its digital engagement model to better connect with customers online.

The Solution

To enhance agility, GEICO decided to gradually move its key business systems from a mainframe to the cloud. It engaged AIS to help it adopt DevOps development practices and begin moving tier-1 applications into Microsoft Azure.

The Results

GEICO has moved several business-critical legacy applications from the mainframe into Azure, which has turbocharged innovation, improved application availability, and reduced costs.
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Create an on-ramp to Azure

GEICO faced huge barriers to the cloud migration in terms of rewriting software, eliminating process inefficiencies, and changing cultural mindsets. We worked with GEICO to blast through those roadblocks by helping to develop more streamlined and automated procedures around infrastructure and application deployment, lifecycle management, application monitoring, and high-availability testing.

Move first production application to the cloud

We then helped GEICO move its first big production application to Azure using an elegant hybrid infrastructure. This provided a template for others to follow.

Turbocharge innovation

Now that it’s adopted DevOps development practices and developing software in Azure, GEICO has seen a substantial speedup in its innovation cycle, slashing its new-feature release cycle down to a week; a future goal is to shorten this even further.

Improve business continuity

By moving its tier-1 business systems to Azure, GEICO has also eliminated much of the downtime that used to accompany new-feature rollouts, which can be devastating to an online business. Today, GEICO deploys and tests in one US Azure datacenter and runs production applications in another. Customers never see any downtime due to software updates.

Reduce costs

GEICO has reduced costs with Azure by reducing the labor required to set up and manage infrastructure. This is money it plows back into innovation.

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