At AIS, we’re always looking for practical ways to help our customers put AI to work and our recent success with Willis Tower Watson highlights what that can look like.

Our team worked alongside Willis Tower Watson (WTW) and Microsoft to build Violet, a multi-agent platform using Microsoft Foundry and Microsoft Agent Framework. The purpose of the platform is to help automate complex benefits administration work while giving WTW the security, governance, and human oversight it needs for sensitive processes.

Because of the combined expertise from AIS and Microsoft, WTW expects to save tens of thousands of hours on vendor exports alone, giving its teams more time to focus on the complex cases where their experience and judgment matter most. This approach also gives WTW a foundation it can build on as it brings agentic AI to more processes across its entire enterprise.

We’re proud to see our work featured in a new Microsoft Customer Story and even more excited about helping WTW build what comes next.