The AIS Team is very proud to announce that we’ve successfully completed our first appraisal under the CMMI Institute’s Capability Maturity Model Integration (CMMI) for Services at Maturity Level 3 (ML3).
So…what does that mean? It means that after an extremely rigorous approval process, CMMI has independently validated and recognized AIS’ excellence and dedication to continuous improvement in our Service Management practices. It means our existing and future customers can count on continued increases in quality, productivity, efficiencies, and performance…while seeing decreases in defects, re-work, and risks.
Attaining CMMI ML3 means that we’ve defined our processes at the organizational level and take a proactive approach of continuous process evaluation and improvement to meet the business goals of our clients. We consistently improve upon existing organizational delivery standards, processes and procedures instead of redefining them on a project-by-project basis. This ensures that the best practices of AIS (and our industry) are not just adopted or implemented once, but captured over the long term. It also means that our team members can move seamlessly across multiple projects and exiting employees won’t take critical business information away with them.
CMMI not only rates the maturity of our processes, the distinction provides a level of assurance that AIS will always complete our work in both the time and price quoted for the project. CMMI ML3 allows organizations to improve consistency and deliver cost-effective solutions for current and future projects. And that consistency results in less money spent on detecting errors, less remediation and less manpower spent reworking old solutions.
In short, this achievement means we will always meet our customers’ demands, and consistently and predictably deliver the products, services, and sourced goods they want, when they want them, and at a price they’re willing to pay. All very good things!